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Privacy Policy

Last revised: September 25, 2025
 

1. About us

Inquiry By Design, Inc. (“IBD,” “we,” “our,” or “us”) knows how important it is for you to understand how your Personal Information (as defined below) is collected, used, processed, and shared. Please read this Privacy Policy (“Policy”) carefully to understand our privacy practices. We may update this Policy from time to time as described in the “Changes to This Privacy Policy” section below. If you have any questions or concerns, please contact us at info@inquirybydesign.com.

As used in this Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual, school, or district

 

2. Who does this policy apply to?

This Policy applies to all users of the IBD website, IBD’s content download portals, and professional learning services (“Services”). For the avoidance of confusion, “you” or “your” in this Policy refers exclusively to all adult users of the Services, including teachers, parents, and administrators accessing, using, or receiving our Services. We do not knowingly collect Personal Information from children under the age of 13.

 

3. Services

You are accessing, using, or receiving our Services when you:

  • Access or use the IBD Digital Toolkit (a content download website/portal available via our applications and/or services ending in “inquirybydesign.com”) to access and download IBD learning materials (typically PDF files) for use in your professional capacity; or
  • Communicate with us, such as by submitting a question through our website; registering for and/or attending an event; corresponding with us by phone, email, or otherwise; subscribing to one of our mailing lists, newsletters, or other forms of marketing communications; or providing information requested by us to comply with our professional obligations.
 

4. What personal information we collect

We collect Personal Information when you voluntarily submit information directly to us or when we collect data automatically or from third parties in pursuit of our legitimate business and marketing interests.

a. Information we collect directly from you (or from your school/institution)

Personal Information we collect from you or your School may include:

  • Full name, title, and contact information, including email address and business mailing address.
  • Payment information (if applicable, such as when purchasing materials or registering for an event).
  • Demographic data (e.g., job function, grade level taught, or school type).
  • Information provided in response to surveys and promotions we make available to you.

b. Information we collect from third parties (for marketing and business development)

We may obtain information about you from other sources, including through our service providers, affiliates, third-party information providers (e.g., business contact databases), business partners, or through transactions such as mergers and acquisitions. We may combine this information with other information we collect from or about you. We use this information to operate, maintain, and provide to you the features and functionality of the Services, as well as to communicate directly with you, such as to send you email messages about products and services that may be of interest to you. We may also collect information about you that is publicly available.

c. Information we collect automatically when you use the services

We and our third-party service providers may automatically collect information about you and your computer or mobile device when you access, use, or receive our Services, by using certain technologies. These technologies help us learn more about how our users engage with our Services and help us improve our offerings. These technologies may include:

  • Cookies: Small text files placed on your device.
  • Unique identifiers (e.g., IP address, device IDs).
  • Web beacons (or tracking pixels).
  • Analytics technologies (e.g., Google Analytics).
 

5. How we Use your personal information

We use the Personal Information we collect for the following business and commercial purposes:

  • To provide and improve services: To deliver the content you download from the Digital Toolkit, process your registration for events, and understand how our Services are used so we can improve them.
  • Marketing and communications: To send you promotional emails, newsletters, and marketing materials about IBD products and services that we believe may be of interest to you, based on your prior interactions or information we’ve collected.
  • Processing transactions: To process payments and fulfill orders for materials or professional learning.
  • Business operations: To manage our customer accounts, perform legal and professional obligations, and protect against security threats and fraud.
 

6. Sharing and disclosure of personal information

We do not sell your Personal Information (including your name, email, or other identifying information) for monetary compensation. We may, however, share your Personal Information in the following circumstances:

  • With service providers: We share information with third-party vendors and service providers (e.g., cloud hosting, email marketing services, payment processors, and website analytics providers) who perform services on our behalf and who are obligated to protect the information.
  • For legal purposes: We may disclose your information if required to do so by law, in response to a court order, or when we believe in good faith that disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our users.
  • In a business transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred as part of that transaction.
 

7. Data security and retention

We implement reasonable administrative, technical, and physical safeguards designed to protect your Personal Information from unauthorized access, use, or disclosure. However, no security measure is perfect.

We retain Personal Information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, after which we will securely delete or de-identify the information.

 

8. Your choices and rights

You have choices regarding the collection and use of your information:

  • Marketing communications: You can opt-out of receiving promotional email communications from us by following the “unsubscribe” instructions provided in every email. Even if you opt-out, we may continue to send you non-promotional emails, such as those about your account or our ongoing business relationship.
  • Cookies: You can typically set your browser to remove or reject cookies. Note that disabling cookies may affect the functionality of our website.
 

9. Changes to this privacy policy

We reserve the right to modify this Policy at any time. When we make changes, we will update the “Last Revised” date at the top of the Policy. We encourage you to periodically review this Policy to stay informed about how we are protecting the information we collect.